Melanie M. Kellermann
Melanie has been with ARC for 10 years in a variety of management positions. She has an extensive background in customer service that spans over 20 years. In her current position as Operations Manager at ARC she handles the award winning team of customer service representatives that have helped grow ARC from a credit only company to a full settlement services provider. Prior to her time with ARC, she spent 8 years in the cruise industry focusing on ADA compliance, itinerary writing, database building and resolving passenger concerns post cruise.
In her free time, Melanie volunteers with Big Brother Big Sisters and enjoys travel, cooking and sailing.